Westgate Smoky Mountain Resort - Gatlinburg

ex. Westgate Smoky Mountain Resort

915 Westgate Resort Road Gatlinburg, Gatlinburg, United States, 37738  show map
 3 stars
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities
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Westgate Smoky Mountain Resort - Gatlinburg

 Free Wi-Fi
 Parking

Paid parking

 24-Hour

24-hour reception

 Swimming Pool

Indoor swimming pool

Outdoor swimming pool

 Fitness/Gym

Fitness center

 Sports activities

Golf course

Horseback riding

Mini golf

Table tennis

 Spa and relaxation

Spa & wellness center

Jacuzzi

 Breakfast

Continental breakfast

Verified Reviews:

  • Good breakfast - Good gym - We definitely will return
  • Tv was old - Comfortable beds - There is a gas fireplace
  • Staff was friendly - Helpful service - Close to everything
  • Ac not working - Lovely view of the mountains - Would highly recommend
  • Bathroom was spacious - Room was very nice - Large pool

Overview

The cozy Westgate Smoky Mountain Resort offers a non-smoking accommodation overlooking Smoky Mountains. The hotel resides in a building renovated in 2011 and has welcomed guests since 2000.

A short walk will take you to Bill Gladwell, Christ in the Smokies Museum & Gardens and Mysterious Mansion in 25 minutes. A 25-minute walk will take you to Gatlinburg Convention Center, Ripley_s Believe It or Not Odditorium and Linebergers Plaza Observation Deck.

Shopping addicts will enjoy an ideal location close to stores and supermarkets.

Th city center is 2km away from the hotel. A short drive will take guests to Mc Ghee Tyson airport.

Rooms

Westgate Smoky Mountain Resort offers 153 rooms fitted with a stone fireplace, a minibar, a patio, individual climate control and a laptop-size safe for a comfortable stay in Gatlinburg. Rooms come with en suite bathroom with free toiletries, a shower and a hairdryer along with a washing machine, a fridge and a microwave.

Eat & Drink

Varied dishes are served in the stylish restaurant on site. At the award-winning coffee bar guests will enjoy a selection of tea.

Services

The hotel offers a hairdresser, a lift and free parking and such services as concierge service, ironing service and room service.

Relax

Guests can find an outdoor swimming pool, a nightclub and barbeque and make use of a Jacuzzi, a hot tub and a wellness center on the premises. Aqua fitness and a gym are provided on-site.

Internet

Wireless internet is available in the entire hotel for free.

Guest Parking

Free public parking is possible on site.

Year renovated:   2011.  Number of rooms:   153.

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Facilities

General

  • Free Wi-Fi
  • Paid parking
  • 24-hour reception
  • Non-smoking rooms
  • Safe deposit box
  • Pets allowed for a fee
  • ATM/Cash machine
  • Fireplace
  • Hairdresser
  • Elevator
  • Rooms/Facilities for disabled

Sports & Fitness

  • Aqua fitness
  • Horseback riding
  • Golf course
  • Fitness center
  • Table tennis
  • Mini golf
  • Tennis

Services

  • Paid city shuttle
  • Room service
  • Laundry
  • Shops/Commercial services
  • Tours/Ticket assistance

Dining facilities

  • Continental breakfast
  • Restaurant buffet
  • Snack bar
  • Cafe

Meeting facilities

  • Business center
  • Conference room

Children's facilities

  • Cribs available
  • Playground
  • Game room
  • Kids club

Leisure facilities

  • Outdoor swimming pool
  • Indoor swimming pool
  • Live entertainment
  • Night club
  • Spa & wellness center
  • Jacuzzi
  • Sauna
  • Shiatsu massage
  • BBQ facilities

Room facilities

  • In-room air conditioning
  • Individual heating
  • Mini-Bar
  • Tea and coffee facilities
  • Living room
  • Sitting area
  • Dressing area
  • Balcony
  • Rollaway/Extra bed
  • Ironing facilities
  • In-room desk

Bathroom

  • Bathroom
  • Bathtub
  • Steam shower
  • Washing machine
  • Hair dryer
  • Hair dryer on request

Kitchen facilities

  • Kitchenette
  • Mini-fridge
  • Microwave
  • Cooker
  • Cookware/Kitchen utensils

Media

  • Cable/Satellite television
  • Direct dial telephone
  • VCR
  • CD player
  • Radio
  • AM/FM alarm clock

Room decor

  • Carpeted floor

Policies

Check-In

  • from  4 am

Check-Out

  • until  10 am

Children and extra beds

  • Maximum capacity of extra beds in a room is 1. 

Pets

  • Pets are allowed on request.

How to reach hotel

hotel Westgate Smoky Mountain Resort - Gatlinburg Gatlinburg location
Show big map »

Hotel Address:

915 Westgate Resort Road Gatlinburg, Gatlinburg, United States, 37738

Get directions
City Center
  • Gatlinburg
    2.1km
Airports
Restaurants
  • Westgate Smokehouse Grill (cuisine: Dessert, Hamburgers, Barbecue)
    20 m
  • Eight Gables Inn (cuisine: American)
    220 m
Ski areas
  • Ober Gatlinburg Ski Resort & Amusement Park
    2.6km
  • Baskins Creek Falls
    3.0km
Hotel information
  • Check-In:
    from  4 am
  • Check-Out:
    until  10 am
  • Year renovated:
    2011
  • Number of rooms:
    153

Rooms and availability

Westgate Smoky Mountain Resort Leisure One-Bedroom Double RoomWestgate Smoky Mountain Resort Leisure One-Bedroom Double RoomWestgate Smoky Mountain Resort Leisure One-Bedroom Double Room
Leisure One-Bedroom Double Room
Bed type: Double Bed or 2 Single beds or Double beds
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  • Air conditioning
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Room facilities
    Westgate Smoky Mountain Resort Leisure Two-Bedroom RoomWestgate Smoky Mountain Resort Leisure Two-Bedroom RoomWestgate Smoky Mountain Resort Leisure Two-Bedroom Room
    Leisure Two-Bedroom Room
    Bed type: 2 Single beds or Double Bed or Double beds
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    • Air conditioning
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    Room facilities
      Westgate Smoky Mountain Resort Leisure StudioWestgate Smoky Mountain Resort Leisure StudioWestgate Smoky Mountain Resort Leisure Studio
      Leisure Studio
      Bed type: 2 Single beds or Double Bed or 1 King Size bed and 1 Sofa bed
      Size: 29m2
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      • Air conditioning
      • Private bathroom
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      Studio Double

      Room facilities
        Westgate Smoky Mountain Resort Two-Bedroom Villa Hotel informationWestgate Smoky Mountain Resort Two-Bedroom VillaWestgate Smoky Mountain Resort Two-Bedroom Villa
        Two-Bedroom Villa
        Bed type: Double Bed or 1 Super-King Size bed, 1 King Size bed and 2 Sofa beds or Quad
        Size: 114m2
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        • Air conditioning
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        Two Bedroom Villa

        Room facilities
          Westgate Smoky Mountain Resort One-Bedroom Villa Hotel informationWestgate Smoky Mountain Resort One-Bedroom Villa Hotel informationWestgate Smoky Mountain Resort One-Bedroom Villa Hotel information
          One-Bedroom Villa
          Bed type: 1 King Size bed and 1 Sofa bed
          Size: 546m2
          Check Prices
          • Air conditioning
          • Shower
          — Less information+ More information

          This villa includes a fireplace, dining area, fully equipped kitchen and cable TV with a DVD player.

          Room facilities
            Three-Bedroom Villa
            Bed type: Double Bed or Quad
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            Double room

            Triple Room
            Bed type: Triple
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            Triple room

            Leisure One-Bedroom Quadruple Room
            Bed type: Quad
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            Westgate Smoky Mountain Resort Two-Bedroom Quadruple RoomWestgate Smoky Mountain Resort Two-Bedroom Quadruple RoomWestgate Smoky Mountain Resort Two-Bedroom Quadruple Room
            Two-Bedroom Quadruple Room
            Bed type: Quad
            Size: 114m2
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            • Air conditioning
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            Room facilities
              Two-Bedroom Apartment
              Bed type: Double Bed
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              Room facilities
                One-Bedroom Apartment
                Bed type: Twin beds or Quad
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                1 Bedroom Apartment

                Family Studio
                Bed type: Double Bed
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                — Less information+ More information
                Westgate Smoky Mountain Resort Family Two-Bedroom VillaWestgate Smoky Mountain Resort Family Two-Bedroom VillaWestgate Smoky Mountain Resort Family Two-Bedroom Villa
                Family Two-Bedroom Villa
                Bed type: Double Bed
                Size: 114m2
                Check Prices
                • Air conditioning
                — Less information+ More information
                Room facilities
                  Deluxe One-Bedroom Double Room
                  Bed type: Double Bed or Quad or Twin beds
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                  One Bedroom Deluxe Double

                  Room facilities
                    Westgate Smoky Mountain Resort Deluxe One-Bedroom VillaWestgate Smoky Mountain Resort Deluxe One-Bedroom Villa Hotel informationWestgate Smoky Mountain Resort Deluxe One-Bedroom Villa Hotel information
                    Deluxe One-Bedroom Villa
                    Bed type: King Size bed or Double Bed or Quad
                    Size: 546m2
                    Check Prices
                    • Air conditioning
                    • Private bathroom
                    — Less information+ More information

                    This villa includes a fireplace, dining area, kitchen and a private balcony.

                    Room facilities
                      Westgate Smoky Mountain Resort Deluxe One-Bedroom Triple RoomWestgate Smoky Mountain Resort Deluxe One-Bedroom Triple RoomWestgate Smoky Mountain Resort Deluxe One-Bedroom Triple Room
                      Deluxe One-Bedroom Triple Room
                      Bed type: Triple
                      Size: 546m2
                      Check Prices
                      • Air conditioning
                      • Shower
                      — Less information+ More information

                      One Bedroom Deluxe Triple

                      Room facilities
                        Westgate Smoky Mountain Resort Deluxe One-Bedroom SuiteWestgate Smoky Mountain Resort Deluxe One-Bedroom SuiteWestgate Smoky Mountain Resort Deluxe One-Bedroom Suite
                        Deluxe One-Bedroom Suite
                        Bed type: Double Bed or Double beds or 2 Single beds
                        Check Prices
                        • Air conditioning
                        — Less information+ More information
                        Room facilities
                          Westgate Smoky Mountain Resort Deluxe One-Bedroom Quadruple RoomWestgate Smoky Mountain Resort Deluxe One-Bedroom Quadruple RoomWestgate Smoky Mountain Resort Deluxe One-Bedroom Quadruple Room
                          Deluxe One-Bedroom Quadruple Room
                          Bed type: Quad
                          Size: 546m2
                          Check Prices
                          • Air conditioning
                          • Shower
                          — Less information+ More information

                          One Bedroom Deluxe (Quadruple)

                          Room facilities
                            Deluxe One-Bedroom Apartment
                            Bed type: Twin beds
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                            — Less information+ More information

                            1 Bedroom Apartment - De Luxe

                            How to reach hotel

                            hotel Westgate Smoky Mountain Resort - Gatlinburg Gatlinburg location
                            Show big map »

                            Hotel Address:

                            915 Westgate Resort Road Gatlinburg, Gatlinburg, United States, 37738

                            Get directions
                            City Center
                            • Gatlinburg
                              2.1km
                            Airports
                            Restaurants
                            • Westgate Smokehouse Grill (cuisine: Dessert, Hamburgers, Barbecue)
                              20 m
                            • Eight Gables Inn (cuisine: American)
                              220 m
                            Ski areas
                            • Ober Gatlinburg Ski Resort & Amusement Park
                              2.6km
                            • Baskins Creek Falls
                              3.0km
                            Hotel information
                            • Check-In:
                              from  4 am
                            • Check-Out:
                              until  10 am
                            • Year renovated:
                              2011
                            • Number of rooms:
                              153

                            Westgate Smoky Mountain Resort Location

                            Legend
                            • Current hotel
                            • Hotels nearby
                            • Other hotels
                            • Airports
                            • Underground stations
                            • Train stations
                            • Parks
                            • Tourist attractions
                            • Museums
                            • Convention centers
                            • Stadiums
                            • Food and meals
                            • General

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                            What's nearby

                            Tourist attractions

                            Popular areas

                            • City Center - 2.0km

                            Convention centers

                            Amusement

                            • Dinosaur Golf - 1.1km
                            • Hillbilly Golf - 1.8km
                            • Camp Thunder Fun Ctr - 2.0km
                            • Gatlinburg Theme Park - 2.0km
                            • Terror Ghost Shows - 2.1km
                            • Fort Fun - 2.1km
                            • Fannie Farkle's Amusement - 2.1km
                            • Motion Ride Movie Theater - 2.1km
                            • Motion Master Theater - 2.1km
                            • Earthquake the Ride - 2.1km
                            • Mysterious Mansion-Gatlinburg - 2.2km
                            • Space Needle - 2.4km
                            • Ober Gatlinburg Alpine Slide - 2.9km
                            • MC Carter's Riding Stables Inc - 4.8km
                            • Smoky Mountain Stables - 4.8km

                            Museums

                            • Guinness World Records Museum - 2.0km
                            • Ripley's Believe IT OR Not - 2.1km
                            • Star Cars Museum - 2.9km
                            • Sevier County Heritage Museum - 4.1km

                            Parks

                            Arboretum, Green spaces, Zoos

                            Theaters

                            Transport

                            • Gatlinburg Trolley - 2.0km

                            Local Attractions

                            • Hillbilly Golf - 1.5km
                              340 Parkway, Gatlinburg
                            • Mysterious Mansion - 2.1km
                              424 River Rd., Gatlinburg
                            • Ripley's Mirror Maze - 2.1km
                              623 Parkway, Gatlinburg
                            • Ripley's Aquarium of the Smokies - 2.0km
                              88 River Road, Gatlinburg
                            • Cooter's Place - 2.1km
                              542 Parkway, Gatlinburg

                            Near the hotelNear the hotel

                            • Wild Bear Falls Indoor Waterpark - 50 m
                              915 Westgate Resort Road, Gatlinburg

                              Restaurants Nearby

                              • Westgate Smokehouse Grill - 20 m

                                Address: 915 Westgate Resorts Road
                                Phone: (865) 430-5102

                                58% likes this, based on 121 reviews
                                Cuisine: Dessert, Hamburgers, Barbecue

                              • Wendy's - 680 m

                                Address: On the Parkway
                                Phone: 436-9181

                              • Eight Gables Inn - 220 m

                                Address: 219 North Mountain Trail
                                Phone: 865/430-3344

                                91% likes this, based on 34 reviews
                                Cuisine: American
                                Price Range: CAD 0 - CAD 52

                              • Mountaineer Kandy Kitchen - 750 m

                                Address: 101 Parkway #8
                                Phone: (865) 436-5078

                                77% likes this, based on 38 reviews

                              Hotel information
                              • Check-In:
                                from  4 am
                              • Check-Out:
                                until  10 am
                              • Year renovated:
                                2011
                              • Number of rooms:
                                153
                              Hotels nearby
                              Cities nearby
                              • Cherokee hotels - 32km
                              • Pigeon Forge hotels - 9km
                              • Dandridge hotels - 35km
                              • Kodak hotels - 31km
                              • Townsend hotels - 23km
                              • Bryson City hotels - 32km
                              • Walland hotels - 27km
                              • Sevierville hotels - 18km
                              • Whittier hotels - 34km
                              • Cosby hotels - 26km

                              Westgate Smoky Mountain Resort Reviews

                              Guest reviews are submitted by our customers after their stay at Westgate Smoky Mountain Resort

                              Individual guest reviews

                              • Family with children
                                7.8

                                Great location in gatlinburg. Not on the strip, but tucked away and spacious. Great scenery in the mountains. Spacious rooms great amenities. Great home feel.

                                The hotel water park is not included in your stay if you are not a resort owner and it is a little on the pricey side for what you get, but my young children had a great time. Not enough towels in the room for a family of 4 staying for 2 days. Other than that I loved it!

                              • Family with children
                                6.6

                                Location

                                I felt like the Water Park hours could have been longer. We arrived at 7:45 hoping we could use the park and we were informed that it closed at 7:00 pm. Check out time is 10:00am but the water park doesn't open until 11:00am. So the hole point in staying and enjoying the park after travelling all day was crushed. Then we decide to go to the pool. The pool is quite small for the 50 or so guests that were all crammed in there because the water park was closed. I felt like for the size of the lodge they should have had a larger pool area. It was just too many people.

                              • Group of friends
                                9.6

                                The staff was very friendly and responded quickly to our needs.

                                The internet service was down during our entire stay and required me to leave the property to handle personal business.

                              • Older travelers
                                6.6

                                The staff was very friendly and always willing to help when needed. The views were amazing and located perfectly between the cities we most often visited.

                                When we were checking in (before the Memorial holiday began), we were standing in line for over 30 minutes. The line was out by the main doors and there were only 3 people there behind the counter and then a fourth person came in after we were waiting over the 30 minute mark. We made a comment at that time and the lady behind the counter said (wiat until next week-this is nothing!) That was not the best comment back to us. No aplogies at all for everyone just standing in line. The momment we were in our room with the concierge (Carorle) wanted us to set up a meeting to let you all know how our visit would be. We just got done driving for (2) days and all we wanted was to relax and unpack. We didnt want to get asked and houded to buy into the westgate resort the second we got there. Very unprofessional and not what we wanted. This was not her fault and it just left a bad taste on our end on how you handle your guests. My mother and stepfather are coming down this next week and they cancelled their stay with you to stay at another resort outside of Gatlinburg. The other frustrating part of our stay with you was when another family came and stayed in the romm right next to ours. They had to come through the same main doors and the hallway to their room. We could hear them come and go, clean dishes, talk and we could even hear them in their bathroom. The walls must be so thin that we were so uncomportable talking to each other in our own room. It actually made our minds up to leave early from your establishiment. We didnt want to call "1234" to tell someone that they needed to be quiet.. Its not fair to their vacation either. When my husband and I came last year to walk to grounds and see if we wanted to purchase a timeshare at WestGate, we were told that the room that connects to the bigger room would not be occupied at the same time? Does that not hold true?

                              • Couple
                                10.0

                                I liked Pool and spa and especially the room/suite

                                I had to pay for internet

                              • Couple
                                10.0

                                The Westgate Resort was very relaxing and comforting for a couple. The room was really nice and inviting.

                                There was not much that I didnt like, only the fact that I didnt have a great view of the mountains, which was requested upon making the reservation.

                              • Family with children
                                5.8

                                Water park was fun

                                Very very very small rooms, was not happy sleeping on a pullout couch

                              • Couple
                                7.0

                                I was mostly pleased. The staff was excellant.

                                The water was not hot enough in the room.

                              • Couple
                                9.6

                                Location was quick acess to Pigeon Forge or Gatlinberg.they left plenty of towels. The big soft fluffy comforter and pillows made it very ready too sleep.very comfortable bed.

                                Our reservations weren't in the computer so we had to wait 20 minutes for everything to be inverters in after driving 5 hours there.

                              • Family with children
                                8.4

                                Loved the cleanliness of the facililty! The staff was very friendly.

                                We decided to stay there for the waterpark, however, the waterpark price was not included in the price of the stay. It cost 3 of us an extra $60 to go to the indoor waterpark. Very dissapointing.

                              • Couple
                                8.2

                                I really wish the water park would have been included in the room price.

                              • Family with children
                                9.6

                                It was a beautiful place to stay and a great location. We enjoyed the pool and the playground.

                                The waterpark was too cold to enjoy the facility. It was cool weather outside and they had the windows open which made it too cold.

                              • Family with children
                                5.0

                                Nice view.

                                It was set up to sleep four but the pillows and blankets were missing along with towels. They were delivered to the room after we had left for the evening and the door was left open and not shut. Luckily all our things were still there when we returned.

                              • Family with children
                                9.2

                                Loved the view! The room was adequate for our fa,mily needs.

                                The carpets needed to be cleaned, the fireplace tile needed to be cleaned, and the vents needed cleaning. I have a crawler and a toddler...by the time we would get ready to go somewhere....I Had to clean their hands and knees.

                              • Family with children
                                6.2

                                This hotel requested deposit because it's resort. But I didn't understand it.

                              How to reach hotel

                              hotel Westgate Smoky Mountain Resort - Gatlinburg Gatlinburg location
                              Show big map »

                              Hotel Address:

                              915 Westgate Resort Road Gatlinburg, Gatlinburg, United States, 37738

                              Get directions
                              City Center
                              • Gatlinburg
                                2.1km
                              Airports
                              Restaurants
                              • Westgate Smokehouse Grill (cuisine: Dessert, Hamburgers, Barbecue)
                                20 m
                              • Eight Gables Inn (cuisine: American)
                                220 m
                              Ski areas
                              • Ober Gatlinburg Ski Resort & Amusement Park
                                2.6km
                              • Baskins Creek Falls
                                3.0km
                              Hotel information
                              • Check-In:
                                from  4 am
                              • Check-Out:
                                until  10 am
                              • Year renovated:
                                2011
                              • Number of rooms:
                                153