Westgate Smoky Mountain Resort - Gatlinburg

915 Westgate Resort Road Gatlinburg, Gatlinburg, United States, 37738  show map
 3 stars
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities
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Westgate Smoky Mountain Resort - Gatlinburg

 Free Wi-Fi
 Parking

Paid parking

 24-Hour

24-hour reception

 Check-in/Check-out

Express check-in/-out

 Swimming Pool

Indoor swimming pool

Outdoor swimming pool

 Fitness/Gym

Fitness center

 Sports activities

Aqua park

Water slides

Golf course

Horseback riding

Billiards/Pool tables

Mini golf

Table tennis

 Spa and relaxation

Spa & wellness center

Reflex massage

Jacuzzi

Verified Reviews:

  • Good breakfast - Good gym - We definitely will return
  • Tv was old - Comfortable beds - There is a gas fireplace
  • Staff was friendly - Helpful service - Close to everything
  • Ac not working - Lovely view of the mountains - Would highly recommend
  • Bathroom was spacious - Room was very nice - Large pool

Overview

Situated near Bill Gladwell, Dollywood and Gatlinburg Space Needle, the comfortable Westgate Smoky Mountain Resort offers an aqua park, a nightclub and a lazy river. Westgate Smoky Mountain Resort has been welcoming guests to its non-smoking rooms since 2000.

The city center is 3 km away from the hotel. You can find Historic Ogle Log Cabin, Wild Bear Falls Indoor Waterpark and Christ in the Smokies Museum & Gardens only 50 meters from the property.

Shoppers will enjoy close proximity to specialty shops, shopping centers and stores.

Westgate Smoky Mountain Resort lies within 45 minutes’ drive to Mc Ghee Tyson airport.

Rooms

There are 153 guestrooms featuring Leisure One-Bedroom Quadruple Room, Leisure Two-Bedroom Single Room and Deluxe One-Bedroom Quadruple Room equipped with a DVD player, heating, a seating area, a laptop safe and a dining area. The property offers views of Smoky Mountains from the rooms. The rooms feature en suite bathrooms as well as kitchenware, a microwave and a stove for self-catering.

Eat & Drink

The award-winning bar serves a selection of coffee and tea.

Services

Corporate travelers can use a conference room and a business center available on site.

Relax

A playground, a playroom and cribs are also provided at Westgate Smoky Mountain Resort. The property offers fitness center, a gym and stretching to keep shape.

Internet

Wireless internet is available in the entire hotel for free.

Guest Parking

Free public parking is possible on site.

Year renovated:   2011.  Number of rooms:   153.

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Facilities

General

  • Free Wi-Fi
  • Paid parking
  • Express check-in/-out
  • 24-hour reception
  • Non-smoking rooms
  • Safe deposit box
  • Multilingual staff
  • Pets allowed for a fee
  • Souvenir shop
  • ATM/Cash machine
  • Fireplace
  • Hairdresser
  • Luggage storage
  • Elevator
  • Rooms/Facilities for disabled

Sports & Fitness

  • Aqua fitness
  • Horseback riding
  • Golf course
  • Billiards/Pool tables
  • Fitness center
  • Table tennis
  • Mini golf
  • Tennis

Services

  • Paid city shuttle
  • Room service
  • Self-service laundry
  • Wedding services
  • Shops/Commercial services
  • Tours/Ticket assistance

Dining facilities

  • Paid breakfast
  • Continental breakfast
  • Restaurant buffet
  • Snack bar
  • Cafe
  • Picnic area/Tables

Meeting facilities

  • Business center
  • Conference room

Children's facilities

  • Cribs available
  • Playground
  • Children's pool
  • Water slides
  • Game room
  • Kids club

Leisure facilities

  • Outdoor swimming pool
  • Indoor swimming pool
  • Lazy river
  • Aqua park
  • Live entertainment
  • Spa & wellness center
  • Jacuzzi
  • Sauna
  • BBQ facilities
  • Television in lobby
  • Reflex massage

Room facilities

  • In-room air conditioning
  • Individual heating
  • Mini-Bar
  • Tea and coffee facilities
  • Living room
  • Sitting area
  • Dressing area
  • Balcony
  • Rollaway/Extra bed
  • Ironing facilities
  • In-room desk

Bathroom

  • Bathtub
  • Steam shower
  • Washing machine
  • Hair dryer
  • Hair dryer on request

Kitchen facilities

  • Kitchenette
  • Mini-fridge
  • Microwave
  • Cooker
  • Cookware/Kitchen utensils

Media

  • Cable/Satellite television
  • Direct dial telephone
  • VCR
  • CD player
  • Radio
  • AM/FM alarm clock

Room decor

  • Carpeted floor

Policies

Check-In

  • from  4 am

Check-Out

  • until  10 am

Children and extra beds

  • Maximum capacity of extra beds in a room is 1. 

Pets

  • Pets are allowed on request.

How to reach hotel

hotel Westgate Smoky Mountain Resort - Gatlinburg Gatlinburg location
Show big map »

Hotel Address:

915 Westgate Resort Road Gatlinburg, Gatlinburg, United States, 37738

Get directions
City Center
  • Gatlinburg
    2.1km
Airports
Restaurants
  • Westgate Smokehouse Grill (cuisine: Dessert, Hamburgers, Barbecue)
    20 m
  • Eight Gables Inn (cuisine: American)
    220 m
Ski areas
  • Ober Gatlinburg Ski Resort & Amusement Park
    2.6km
  • Baskins Creek Falls
    3.0km
Hotel information
  • Check-In:
    from  4 am
  • Check-Out:
    until  10 am
  • Year renovated:
    2011
  • Number of rooms:
    153

Rooms and availability

Westgate Smoky Mountain Resort Leisure One-Bedroom Double RoomWestgate Smoky Mountain Resort Leisure One-Bedroom Double RoomWestgate Smoky Mountain Resort Leisure One-Bedroom Double Room
Leisure One-Bedroom Double Room
Bed type: Double Bed or 2 Single beds or Double beds
Check Prices
  • Air conditioning
— Less information+ More information

Leisure 1 Bedroom

Room facilities
    Westgate Smoky Mountain Resort Leisure Two-Bedroom RoomWestgate Smoky Mountain Resort Leisure Two-Bedroom RoomWestgate Smoky Mountain Resort Leisure Two-Bedroom Room
    Leisure Two-Bedroom Room
    Bed type: 2 Single beds or Double Bed or Double beds
    Check Prices
    • Air conditioning
    — Less information+ More information

    Leisure 2 Bedroom

    Room facilities
      Westgate Smoky Mountain Resort Leisure StudioWestgate Smoky Mountain Resort Leisure StudioWestgate Smoky Mountain Resort Leisure Studio
      Leisure Studio
      Bed type: 2 Single beds or Double Bed or 1 King Size bed and 1 Sofa bed
      Size: 29m2
      Check Prices
      • Air conditioning
      • Private bathroom
      — Less information+ More information

      Leisure Studio

      Room facilities
        Westgate Smoky Mountain Resort Two-Bedroom Villa Hotel informationWestgate Smoky Mountain Resort Two-Bedroom VillaWestgate Smoky Mountain Resort Two-Bedroom Villa
        Two-Bedroom Villa
        Bed type: Double Bed or 1 Super-King Size bed, 1 King Size bed and 2 Sofa beds or Twin beds
        Size: 114m2
        Check Prices
        • Air conditioning
        — Less information+ More information

        Two Bedroom Villa

        Room facilities
          Westgate Smoky Mountain Resort One-Bedroom Villa Hotel informationWestgate Smoky Mountain Resort One-Bedroom Villa Hotel informationWestgate Smoky Mountain Resort One-Bedroom Villa Hotel information
          One-Bedroom Villa
          Bed type: 1 King Size bed and 1 Sofa bed or Quad or Double Bed
          Size: 546m2
          Check Prices
          • Air conditioning
          • Shower
          — Less information+ More information

          This villa includes a fireplace, dining area, fully equipped kitchen and cable TV with a DVD player.

          Room facilities
            Three-Bedroom Villa
            Bed type: Double Bed
            Check Prices
            — Less information+ More information
            Leisure One-Bedroom Triple Room
            Bed type: Triple
            Check Prices
            — Less information+ More information

            One Bedroom

            Westgate Smoky Mountain Resort SuiteWestgate Smoky Mountain Resort SuiteWestgate Smoky Mountain Resort Suite
            Suite
            Bed type: Double Bed or Double beds or Quad
            Check Prices
            — Less information+ More information
            Room facilities
              Leisure One-Bedroom Quadruple Room
              Bed type: Quad
              Check Prices
              — Less information+ More information
              Westgate Smoky Mountain Resort Two-Bedroom Quadruple RoomWestgate Smoky Mountain Resort Two-Bedroom Quadruple RoomWestgate Smoky Mountain Resort Two-Bedroom Quadruple Room
              Two-Bedroom Quadruple Room
              Bed type: Quad
              Size: 114m2
              Check Prices
              • Air conditioning
              — Less information+ More information
              Room facilities
                Family One-Bedroom Double Room
                Bed type: Double Bed
                Check Prices
                — Less information+ More information

                One Bedroom

                Westgate Smoky Mountain Resort Family StudioWestgate Smoky Mountain Resort Family StudioWestgate Smoky Mountain Resort Family Studio
                Family Studio
                Bed type: Double Bed
                Check Prices
                • Air conditioning
                — Less information+ More information
                Room facilities
                  Westgate Smoky Mountain Resort Family Two-Bedroom Villa Hotel informationWestgate Smoky Mountain Resort Family Two-Bedroom VillaWestgate Smoky Mountain Resort Family Two-Bedroom Villa
                  Family Two-Bedroom Villa
                  Bed type: Double Bed
                  Size: 114m2
                  Check Prices
                  • Air conditioning
                  — Less information+ More information
                  Room facilities
                    Westgate Smoky Mountain Resort Family One-Bedroom Villa Hotel informationWestgate Smoky Mountain Resort Family One-Bedroom Villa Hotel informationWestgate Smoky Mountain Resort Family One-Bedroom Villa Hotel information
                    Family One-Bedroom Villa
                    Bed type: Double Bed
                    Check Prices
                    • Air conditioning
                    • Shower
                    — Less information+ More information
                    Room facilities
                      Westgate Smoky Mountain Resort Deluxe One-Bedroom Double RoomWestgate Smoky Mountain Resort Deluxe One-Bedroom Double RoomWestgate Smoky Mountain Resort Deluxe One-Bedroom Double Room
                      Deluxe One-Bedroom Double Room
                      Bed type: Double Bed or 2 Single beds or Twin beds
                      Check Prices
                      • Air conditioning
                      — Less information+ More information

                      1 Bedroom Deluxe

                      Room facilities
                        Westgate Smoky Mountain Resort Deluxe One-Bedroom VillaWestgate Smoky Mountain Resort Deluxe One-Bedroom Villa Hotel informationWestgate Smoky Mountain Resort Deluxe One-Bedroom Villa Hotel information
                        Deluxe One-Bedroom Villa
                        Bed type: King Size bed or Double Bed or Quad
                        Size: 546m2
                        Check Prices
                        • Air conditioning
                        • Private bathroom
                        — Less information+ More information

                        This villa includes a fireplace, dining area, kitchen and a private balcony.

                        Room facilities
                          Westgate Smoky Mountain Resort Deluxe One-Bedroom Triple Room Hotel informationWestgate Smoky Mountain Resort Deluxe One-Bedroom Triple Room Hotel informationWestgate Smoky Mountain Resort Deluxe One-Bedroom Triple Room Hotel information
                          Deluxe One-Bedroom Triple Room
                          Bed type: Triple
                          Check Prices
                          • Air conditioning
                          • Shower
                          — Less information+ More information
                          Room facilities
                            Westgate Smoky Mountain Resort Deluxe One-Bedroom SuiteWestgate Smoky Mountain Resort Deluxe One-Bedroom SuiteWestgate Smoky Mountain Resort Deluxe One-Bedroom Suite
                            Deluxe One-Bedroom Suite
                            Bed type: Double Bed or Double beds or 2 Single beds
                            Check Prices
                            • Air conditioning
                            — Less information+ More information

                            Deluxe 1 Bedroom Suite

                            Room facilities
                              Westgate Smoky Mountain Resort Deluxe One-Bedroom Quadruple RoomWestgate Smoky Mountain Resort Deluxe One-Bedroom Quadruple RoomWestgate Smoky Mountain Resort Deluxe One-Bedroom Quadruple Room
                              Deluxe One-Bedroom Quadruple Room
                              Bed type: Quad
                              Size: 546m2
                              Check Prices
                              • Air conditioning
                              • Shower
                              — Less information+ More information
                              Room facilities

                                How to reach hotel

                                hotel Westgate Smoky Mountain Resort - Gatlinburg Gatlinburg location
                                Show big map »

                                Hotel Address:

                                915 Westgate Resort Road Gatlinburg, Gatlinburg, United States, 37738

                                Get directions
                                City Center
                                • Gatlinburg
                                  2.1km
                                Airports
                                Restaurants
                                • Westgate Smokehouse Grill (cuisine: Dessert, Hamburgers, Barbecue)
                                  20 m
                                • Eight Gables Inn (cuisine: American)
                                  220 m
                                Ski areas
                                • Ober Gatlinburg Ski Resort & Amusement Park
                                  2.6km
                                • Baskins Creek Falls
                                  3.0km
                                Hotel information
                                • Check-In:
                                  from  4 am
                                • Check-Out:
                                  until  10 am
                                • Year renovated:
                                  2011
                                • Number of rooms:
                                  153

                                Westgate Smoky Mountain Resort Location

                                Legend
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                                • Hotels nearby
                                • Other hotels
                                • Airports
                                • Underground stations
                                • Train stations
                                • Parks
                                • Tourist attractions
                                • Museums
                                • Convention centers
                                • Stadiums
                                • Food and meals
                                • General

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                                Route Planner
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                                What's nearby

                                Tourist attractions

                                Popular areas

                                • City Center - 2.0km

                                Convention centers

                                Amusement

                                • Dinosaur Golf - 1.1km
                                • Hillbilly Golf - 1.8km
                                • Camp Thunder Fun Ctr - 2.0km
                                • Gatlinburg Theme Park - 2.0km
                                • Terror Ghost Shows - 2.1km
                                • Fort Fun - 2.1km
                                • Fannie Farkle's Amusement - 2.1km
                                • Motion Ride Movie Theater - 2.1km
                                • Motion Master Theater - 2.1km
                                • Earthquake the Ride - 2.1km
                                • Mysterious Mansion-Gatlinburg - 2.2km
                                • Space Needle - 2.4km
                                • Ober Gatlinburg Alpine Slide - 2.9km
                                • MC Carter's Riding Stables Inc - 4.8km
                                • Smoky Mountain Stables - 4.8km

                                Museums

                                • Guinness World Records Museum - 2.0km
                                • Ripley's Believe IT OR Not - 2.1km
                                • Star Cars Museum - 2.9km
                                • Sevier County Heritage Museum - 4.1km

                                Parks

                                Arboretum, Green spaces, Zoos

                                Theaters

                                Transport

                                • Gatlinburg Trolley - 2.0km

                                Local Attractions

                                • Hillbilly Golf - 1.5km
                                  340 Parkway, Gatlinburg
                                • Mysterious Mansion - 2.1km
                                  424 River Rd., Gatlinburg
                                • Ripley's Mirror Maze - 2.1km
                                  623 Parkway, Gatlinburg
                                • Ripley's Aquarium of the Smokies - 2.0km
                                  88 River Road, Gatlinburg
                                • Cooter's Place - 2.1km
                                  542 Parkway, Gatlinburg

                                Near the hotelNear the hotel

                                • Wild Bear Falls Indoor Waterpark - 50 m
                                  915 Westgate Resort Road, Gatlinburg

                                  Restaurants Nearby

                                  • Westgate Smokehouse Grill - 20 m

                                    Address: 915 Westgate Resorts Road
                                    Phone: (865) 430-5102

                                    58% likes this, based on 121 reviews
                                    Cuisine: Dessert, Hamburgers, Barbecue

                                  • Wendy's - 680 m

                                    Address: On the Parkway
                                    Phone: 436-9181

                                  • Eight Gables Inn - 220 m

                                    Address: 219 North Mountain Trail
                                    Phone: 865/430-3344

                                    91% likes this, based on 34 reviews
                                    Cuisine: American
                                    Price Range: CAD 0 - CAD 52

                                  • Mountaineer Kandy Kitchen - 750 m

                                    Address: 101 Parkway #8
                                    Phone: (865) 436-5078

                                    77% likes this, based on 38 reviews

                                  Hotel information
                                  • Check-In:
                                    from  4 am
                                  • Check-Out:
                                    until  10 am
                                  • Year renovated:
                                    2011
                                  • Number of rooms:
                                    153
                                  Hotels nearby
                                  Cities nearby
                                  • Cherokee hotels - 32km
                                  • Pigeon Forge hotels - 9km
                                  • Dandridge hotels - 35km
                                  • Kodak hotels - 31km
                                  • Townsend hotels - 23km
                                  • Bryson City hotels - 32km
                                  • Walland hotels - 27km
                                  • Sevierville hotels - 18km
                                  • Whittier hotels - 34km
                                  • Cosby hotels - 26km

                                  Westgate Smoky Mountain Resort Reviews

                                  Guest reviews are submitted by our customers after their stay at Westgate Smoky Mountain Resort

                                  Individual guest reviews

                                  • Family with children
                                    7.8

                                    Great location in gatlinburg. Not on the strip, but tucked away and spacious. Great scenery in the mountains. Spacious rooms great amenities. Great home feel.

                                    The hotel water park is not included in your stay if you are not a resort owner and it is a little on the pricey side for what you get, but my young children had a great time. Not enough towels in the room for a family of 4 staying for 2 days. Other than that I loved it!

                                  • Family with children
                                    6.6

                                    Location

                                    I felt like the Water Park hours could have been longer. We arrived at 7:45 hoping we could use the park and we were informed that it closed at 7:00 pm. Check out time is 10:00am but the water park doesn't open until 11:00am. So the hole point in staying and enjoying the park after travelling all day was crushed. Then we decide to go to the pool. The pool is quite small for the 50 or so guests that were all crammed in there because the water park was closed. I felt like for the size of the lodge they should have had a larger pool area. It was just too many people.

                                  • Group of friends
                                    9.6

                                    The staff was very friendly and responded quickly to our needs.

                                    The internet service was down during our entire stay and required me to leave the property to handle personal business.

                                  • Older travelers
                                    6.6

                                    The staff was very friendly and always willing to help when needed. The views were amazing and located perfectly between the cities we most often visited.

                                    When we were checking in (before the Memorial holiday began), we were standing in line for over 30 minutes. The line was out by the main doors and there were only 3 people there behind the counter and then a fourth person came in after we were waiting over the 30 minute mark. We made a comment at that time and the lady behind the counter said (wiat until next week-this is nothing!) That was not the best comment back to us. No aplogies at all for everyone just standing in line. The momment we were in our room with the concierge (Carorle) wanted us to set up a meeting to let you all know how our visit would be. We just got done driving for (2) days and all we wanted was to relax and unpack. We didnt want to get asked and houded to buy into the westgate resort the second we got there. Very unprofessional and not what we wanted. This was not her fault and it just left a bad taste on our end on how you handle your guests. My mother and stepfather are coming down this next week and they cancelled their stay with you to stay at another resort outside of Gatlinburg. The other frustrating part of our stay with you was when another family came and stayed in the romm right next to ours. They had to come through the same main doors and the hallway to their room. We could hear them come and go, clean dishes, talk and we could even hear them in their bathroom. The walls must be so thin that we were so uncomportable talking to each other in our own room. It actually made our minds up to leave early from your establishiment. We didnt want to call "1234" to tell someone that they needed to be quiet.. Its not fair to their vacation either. When my husband and I came last year to walk to grounds and see if we wanted to purchase a timeshare at WestGate, we were told that the room that connects to the bigger room would not be occupied at the same time? Does that not hold true?

                                  • Couple
                                    10.0

                                    I liked Pool and spa and especially the room/suite

                                    I had to pay for internet

                                  • Couple
                                    10.0

                                    The Westgate Resort was very relaxing and comforting for a couple. The room was really nice and inviting.

                                    There was not much that I didnt like, only the fact that I didnt have a great view of the mountains, which was requested upon making the reservation.

                                  • Family with children
                                    5.8

                                    Water park was fun

                                    Very very very small rooms, was not happy sleeping on a pullout couch

                                  • Couple
                                    7.0

                                    I was mostly pleased. The staff was excellant.

                                    The water was not hot enough in the room.

                                  • Couple
                                    9.6

                                    Location was quick acess to Pigeon Forge or Gatlinberg.they left plenty of towels. The big soft fluffy comforter and pillows made it very ready too sleep.very comfortable bed.

                                    Our reservations weren't in the computer so we had to wait 20 minutes for everything to be inverters in after driving 5 hours there.

                                  • Family with children
                                    8.4

                                    Loved the cleanliness of the facililty! The staff was very friendly.

                                    We decided to stay there for the waterpark, however, the waterpark price was not included in the price of the stay. It cost 3 of us an extra $60 to go to the indoor waterpark. Very dissapointing.

                                  • Couple
                                    8.2

                                    I really wish the water park would have been included in the room price.

                                  • Family with children
                                    9.6

                                    It was a beautiful place to stay and a great location. We enjoyed the pool and the playground.

                                    The waterpark was too cold to enjoy the facility. It was cool weather outside and they had the windows open which made it too cold.

                                  • Family with children
                                    5.0

                                    Nice view.

                                    It was set up to sleep four but the pillows and blankets were missing along with towels. They were delivered to the room after we had left for the evening and the door was left open and not shut. Luckily all our things were still there when we returned.

                                  • Family with children
                                    9.2

                                    Loved the view! The room was adequate for our fa,mily needs.

                                    The carpets needed to be cleaned, the fireplace tile needed to be cleaned, and the vents needed cleaning. I have a crawler and a toddler...by the time we would get ready to go somewhere....I Had to clean their hands and knees.

                                  • Family with children
                                    6.2

                                    This hotel requested deposit because it's resort. But I didn't understand it.

                                  How to reach hotel

                                  hotel Westgate Smoky Mountain Resort - Gatlinburg Gatlinburg location
                                  Show big map »

                                  Hotel Address:

                                  915 Westgate Resort Road Gatlinburg, Gatlinburg, United States, 37738

                                  Get directions
                                  City Center
                                  • Gatlinburg
                                    2.1km
                                  Airports
                                  Restaurants
                                  • Westgate Smokehouse Grill (cuisine: Dessert, Hamburgers, Barbecue)
                                    20 m
                                  • Eight Gables Inn (cuisine: American)
                                    220 m
                                  Ski areas
                                  • Ober Gatlinburg Ski Resort & Amusement Park
                                    2.6km
                                  • Baskins Creek Falls
                                    3.0km
                                  Hotel information
                                  • Check-In:
                                    from  4 am
                                  • Check-Out:
                                    until  10 am
                                  • Year renovated:
                                    2011
                                  • Number of rooms:
                                    153